Position Title: Store Leader in Training - Virgin Mobile
Location: Scarborough, ON, CA
Career Opportunities: Store Leader in Training - Virgin Mobile (35409)
Req ID: 35409
Come work for a company that loves you. At Virgin Mobile, we don’t have
“customers”, we have Members. And Members get access to exclusive music events,
VIP treatment, and killer music,
entertainment, fashion and travel deals from
the world’s must-have brands. From our Members to everyone that works here,
we’re part of something special. Virgin Mobile has attracted more than 18 million
Members worldwide. If you think you’ve got what it takes to join us and make
Virgin Mobile even more awesome, then read on, my friend, and let’s spread the
awesomeness around. Get personal with Virgin Mobile Canada on Facebook and
Twitter.
Reporting to the Store Manager, the Second in charge supports the store
operations in the absence of the Store Manager. The role is supported by a
program that will provide candidates with hands on learning and development
needed to become a Store Manager within the Corporate Stores.
Responsibilities
* Assist the Store Manager to drive and contribute to the store’s overall
achievement of sales targets
* Keep current on policies and procedures, product knowledge and industry
knowledge
* Support the Store Manager in running the sales floor and resolving
customer service issues
* Receive various training in areas of compliance, inventory, sales, HR,
service, and customer experience.
* Provide secondary leadership guidance to the store
* Responsible for assisting the Store Manager with overall performance of
all employees and monthly coaching sessions
* Assist the SM with Recruiting for the store; help build and feed the
candidate pool.
* Assist SM to manage in-store inventory and cash controls by ensuring
adherence to all operations policies and procedures with specific focus on
post-sales support (e.g. repairs, returns, loaner phones), inventory counts and
invoice audits.
Qualifications
* 1-2 years of retail sales or customer service experience
* University degree or college diploma in business or management is an
asset
* Comfortable with technology such as computers, mobile devices and digital
merchandising
* Strong interpersonal and communication skills, with emphasis on active
listening
* Strong organizational skills, initiative and strong ability to prioritize
About Virgin Mobile
Virgin Mobile offers all eligible employees a comprehensive benefits
package including:
* Competitive Base pay and incentive programs
* Comprehensive Medical and Dental Benefits
* Group RSP with company matching component
* Opportunity for Growth, Development and internal promotion
BCE:WKP #Feature
Additional Information:
Position Type: Retail Stores
Position Level: Non Management
Job Location: Canada : Ontario : Scarborough
Application Deadline: 04/13/2014
Please apply directly online to be considered for this role. Applications
through email will not be accepted.
Virgin Mobile has a diverse workforce and is an equal opportunity employer.
Created: Canada, Ontario, Scarborough
How to Apply:
If you are qualified and interested in discussing this engagement in more
detail,
please submit your resume in confidence to the website on the link below:
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