Post:Consultant, Website Upgrade for the Programme Policy and Procedure electronic Manual
Organisation: UN Children's Fund
Country: United States of America
Location: New York
Job years of experience: 10+ years
Job type: Consultancy
TERMS
OF REFERENCE Website Upgrade for the Programme Policy and Procedure
electronic Manual August 19 – December 31, 2013 ***1. Background The
Programme Policy and Procedure electronic Manual (PPPeM) was launched in
March 2012, transforming the paper-based manual into a web-enabled
version aimed at enhancing accessibility to and application of
programming procedures. The PPPeM enables access to programme guidance
through varied channels including links to websites relevant to
programming from within UNICEF, the UN and externally, and highlights
upcoming programmatic events. The electronic manual supports quicker
adjustments to guidance in response to the evolutions in the
international development landscape, UN programming processes and
internal UNICEF programmatic shifts. In this format, the introduction of
new materials and the elimination of outdated content and processes is
made easier. UNICEF is shifting from the Lotus platform to Microsoft
Sharepoint in the development of its websites. It is in this context
that the organization is looking to shift the PPPeM to the Sharepoint
platform to enhance its features and increase accessibility to
programming guidance for UNICEF country offices.
***2. Purpose of
Assignment A consultant is being sought by UNICEF to support the
transition of the Programme Policy and Procedure electronic Manual in
the context of recent changes to content, as well as with the view to
optimizing available technology, notably Sharepoint to increase
accessibility to programming guidance.
Under the supervision of the Senior Programme Specialist, the consultant will undertake the following tasks:
Assess the use of the site and identify areas of improvement based on:
i) the site assessment and ii) a review of UNICEF intranet sites as well
as best practice in the industry Prepare and support the movement of
the PPPeM from the Lotus Platform to Sharepoint, proposing a schedule
beginning with guidance on the Situation Analysis and the recently
developmed PCA guidance
Liaise with UNICEF Information Technology
Solution & Services Division (ITSSD) to review web architecture and
design Develop site structures, features and functionality with the
view to ensuring appeal and usability of the website Review linkages
to other sites of the intranet, particular as relevant to the PPPeM,
particularly the Country Office Portal etc… Upload new content on the
site, ensuring coherence and flow with existing material
Coordinate
with different content managers at UNICEF headquarters on new material
to be uploaded and sites to be linked to. Ensure that all features and
functions operate normally and are accessible by users across UNICEF
offices
***3. Deliverables: • Assessment of use of the PPPeM and
proposal with regards to scheduling for moving to Sharepoint • Monthly
updates on new or revised content and features • Monthly site statistics
• PPPeM on Sharepoint
***4. Duration: August 19 – December 31, 2013, with possibility of extension
***5.
Qualifications and specialized knowledge, experience and skills
required: • At least first university degree • At least 10 years of
experience in content development and information management for
web-based projects • At least 4-6 years experience in managing strategic
creative design and creative production projects • Understanding of and
experience with information communication technologies that underpin
UNICEF website production, specifically Lotus Notes, Reddot and
Sharepoint. • Understanding of IKM/ MIS systems, platforms and processes
within large organisations • Experience in working with both private
and not-for-profit sectors • Experience in facilitating web-based
discussions and dialogue through online platforms • Good writing and
critical reasoning skills • New York based consultant
***Payment Schedule: Payments based on monthly invoices that specify number of days worked in that month
General Conditions of Contracts for the Services of Consultants / Individual Contractors
Legal Status The individual engaged by UNICEF under this contract as a
consultant or individual contractors (the “Contractor”) is engaged in a
personal capacity and not as representatives of a Government or of any
other entity external to the United Nations. The Contractor is neither a
"staff member" under the Staff Regulations of the United Nations and
UNICEF policies and procedures nor an "official" for the purpose of the
Convention on the Privileges and Immunities of the United Nations, 1946.
The Contractor may, however, be afforded the status of "Experts on
Mission" in the sense of Section 22 of Article VI of the Convention and
the Contractor is required by UNICEF to travel in order to fulfill the
requirements of this contract, the Contractor may be issued a United
Nations Certificate in accordance with Section 26 of Article VII of the
Convention.
Obligations The Contractor shall complete the
assignment set out in the Terms of Reference for this contract with due
diligence, efficiency and economy, in accordance with generally accepted
professional techniques and practices.
The Contractor must
respect the impartiality and independence of UNICEF and the United
Nations and in connection with this contract must neither seek nor
accept instructions from anyone other than UNICEF. During the term of
this contract the Contractor must refrain from any conduct that would
adversely reflect on UNICEF or the United Nations and must not engage in
any activity that is incompatible with the administrative instructions
and policies and procedures of UNICEF. The Contractor must exercise the
utmost discretion in all matters relating to this contract.
In
particular, but without limiting the foregoing, the Contractor (a) will
conduct him- or herself in a manner consistent with the Standards of
Conduct in the International Civil Service; and (b) will comply with the
administrative instructions and policies and procedures of UNICE
relating to fraud and corruption; information disclosure; use of
electronic communication assets; harassment, sexual harassment and abuse
of authority; and the requirements set forth in the Secretary General's
Bulletin on Special Measures for Protection from Sexual Exploitation
and Sexual Abuse.
Unless otherwise authorized by the appropriate
official in the office concerned, the Contractor must not communicate at
any time to the media or to any institution, person, Government or
other entity external to UNICEF any information that has not been made
public and which has become known to the Contractor by reason of his or
her association with UNICEF or the United Nations. The Contractor may
not use such information without the written authorization of UNICEF,
and shall under no circumstances use such information for his or her
private advantage or that of others. These obligations do not lapse upon
termination of this contact.
Title rights
UNICEF
shall be entitled to all property rights, including but not limited to
patents, copyrights and trademarks, with regard to material created by
the Contractor which bears a direct relation to, or is made in order to
perform, this contract. At the request of UNICEF, the Contractor shall
assist in securing such property rights and transferring them to UNICEF
in compliance with the requirements of the law governing such rights.
Travel
If
UNICEF determines that the Contractor needs to travel in order to
perform this contract, that travel shall be specified in the contract
and the Contractor’s travel costs shall be set out in the contract, on
the following basis: (a) UNICEF will pay for travel in economy class via
the most direct and economical route; provided however that in
exceptional circumstances, such as for medical reasons, travel in
business class may be approved by UNICEF on a case-by-case basis.
(b)
UNICEF will reimburse the Contractor for out-of-pocket expenses
associated with such travel by paying an amount equivalent to the daily
subsistence allowance that would be paid to staff members undertaking
similar travel for official purposes.
Statement of good
health Before commencing work, the Contractor must deliver to UNICEF a
certified self-statement of good health and to take full responsibility
for the accuracy of that statement. In addition, the Contractor must
include in this statement of good health (a) confirmation that he or she
has been informed regarding inoculations required for him or her to
receive, at his or her own cost and from his or her own medical
practitioner or other party, for travel to the country or countries to
which travel is authorized; and (b) a statement he or she is covered by
medical/health insurance and that, if required to travel beyond
commuting distance from his or her usual place or residence to UNICEF
(other than to duty station(s) with hardship ratings “H” and “A”, a list
of which has been provided to the Contractor) the Contractor’s
medical/health insurance covers medical evacuations. The Contractor will
be responsible for assuming all costs that may be occurred in relation
to the statement of good health.
Insurance The Contractor is
fully responsible for arranging, at his or her own expense, such life,
health and other forms of insurance covering the term of this contract
as he or she considers appropriate taking into account, among other
things, the requirements of paragraph 5 above. The Contractor is not
eligible to participate in the life or health insurance schemes
available to UNICEF and United Nations staff members. The responsibility
of UNICEF and the United Nations is limited solely to the payment of
compensation under the conditions described in paragraph 7 below.
Service incurred death, injury or illness If the Contractor is
travelling with UNICEF’s prior approval and at UNICEF's expense in order
to perform his or her obligations under this contract, or is performing
his or her obligations under this contract in a UNICEF or United
Nations office with UNICEF’s approval, the Contractor (or his or her
dependents as appropriate), shall be entitled to compensation from
UNICEF in the event of death, injury or illness attributable to the fact
that the Contractor was travelling with UNICEF’s prior approval and at
UNICEF's expense in order to perform his or her obligations under this
contractor, or was performing his or her obligations under this contract
in a UNICEF or United Nations office with UNICEF’s approval. Such
compensation will be paid through a third party insurance provider
retained by UNICEF and shall be capped at the amounts set out in the
Administrative Instruction on Individual Consultants and Contractors.
Under no circumstances will UNICEF be liable for any other or greater
payments to the Contractor (or his or her dependents as appropriate).
Arbitration (a) Any dispute arising out of or, in connection with, this
contract shall be resolved through amicable negotiation between the
parties.
(b) If the parties are not able to reach agreement after
attempting amicable negotiation for a period of thirty (30) days after
one party has notified the other of such a dispute, either party may
submit the matter to arbitration in accordance with the UNCITRAL
procedures within fifteen (15) days thereafter. If neither party submits
the matter for arbitration within the specified time the dispute will
be deemed resolved to the full satisfaction of both parties. Such
arbitration shall take place in New York before a single arbitrator
agreed to by both parties; provided however that should the parties be
unable to agree on a single arbitrator within thirty days of the request
for arbitration, the arbitrator shall be designated by the United
Nations Legal Counsel. The decision rendered in the arbitration shall
constitute final adjudication of the dispute.
Penalties for Underperformance
Payment
of fees to the Contractor under this contractor, including each
installment or periodic payment (if any), is subject to the Contractor’s
full and complete performance of his or her obligations under this
contract with regard to such payment to UNICEF’s satisfaction, and
UNICEF’s certification to that effect.
Termination of
Contract This contract may be terminated by either party before its
specified termination date by giving notice in writing to the other
party. The period of notice shall be five (5) business days (in the
UNICEF office engaging the Contractor) in the case of contracts for a
total period of less than two (2) months and ten (10) business days (in
the UNICEF office engaging the Contractor) in the case of contracts for a
longer period; provided however that in the event of termination on the
grounds of impropriety or other misconduct by the Contractor (including
but not limited to breach by the Contractor of relevant UNICEF
policies, procedures, and administrative instructions), UNICEF shall be
entitled to terminate the contract without notice. If this contract is
terminated in accordance with this paragraph 10, the Contractor shall be
paid on a pro rata basis determined by UNICEF for the actual amount of
work performed to UNICEF’s satisfaction at the time of termination.
UNICEF will also pay any outstanding reimbursement claims related to
travel by the Contractor. Any additional costs incurred by UNICEF
resulting from the termination of the contract by either party may be
withheld from any amount otherwise due to the Contractor under this
paragraph 10.
Taxation UNICEF and the United Nations accept
no liability for any taxes, duty or other contribution payable by the
consultant and individual contractor on payments made under this
contract. Neither UNICEF nor the United Nations will issue a statement
of earnings to the consultant and individual contractor
How to apply:
Qualified
candidates are requested to submit a cover letter and three
professional letters of recommendation to pdconsultants@unicef.org with
subject line “PPPeM consultant for Programme Guidance” by 5th August
2013. Please indicate your ability, availability and monthly rate to
undertake the terms of reference above. Joint applications of two or
more individuals are not accepted.
Job ID: #591324
Closing date: 05 Aug 2013How to Apply
http://reliefweb.int/job/591324/consultant-website-upgrade-programme-policy-and-procedure-electronic-manual
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