Senior Manager, Products

Title
    Senior Manager, Products
Location
    Afghanistan
Programme
    Economic Development - Financial Services
Agency
    Roshan
Deadline
    22 Jan 2013


In 2003, AKDN and its partners launched Roshan (Telecom Development Company Afghanistan Ltd) meaning 'light' or 'hope.' Today, Roshan is Afghanistan's leading telecommunications operator, covering over 60% of the population and connecting 5 million active subscribers in 230 cities and towns across the country's 34 provinces. Roshan is a major driver of reconstruction and socio-economic development in Afghanistan, having invested over $500 million in the country since inception in 2003. As Afghanistan's single largest private investor and tax-payer, Roshan contributes approximately 5% of the Afghan Government's overall revenue......
Roshan directly employs 1,200 people and provides indirect employment to over 30,000 people. Highlighting Roshan's commitment to diversity, approximately 20% of staff are women, 90% are Afghan Nationals of various ethnicities and backgrounds, and 10% are expatriates from 16 countries around the world. Roshan strives to be the employer of choice in Afghanistan, investing heavily in employee education, training and mentorship programs to develop talent and capacity. The diverse members of the Roshan family share a common desire to thrive in a uniquely challenging business environment and to contribute to the future of Afghanistan. About working for Roshan

The Aga Khan Fund for Economic Development (AKFED), part of the Aga Khan Development Network (AKDN), is a major shareholder of Roshan and promotes private initiatives in building economically sound enterprises in the developing world. Also owned in part by Monaco Telecom International (MTI) and TeliaSonera, Roshan continues to show strong investor confidence, setting the benchmark for how companies should operate competitively and with a social conscience, in post-conflict countries.

The Position
Roshan, an IPS company based in Afghanistan is seeking for a Senior Manager, Products to work within its Marketing and Products Team. Senior Manager, Products is responsible for launching new products to the market and managing existing products portfolio to achieve maximum efficiency for both customer satisfaction/loyalty and achieving desired business results.

A summary of the Senior Manager, Products responsibilities and tasks is as follows:

Supervises product team, including all VAS and Data

Provides educational opportunities to product team to expand their scope of responsibility

Actively participates in team decisions and provides recommendations for improvements

Creates targets for all team members and guides for achieving the same

Trains new and current staff and provides them mentorship and stimulating their growth within the company

Develops strategy for products and roadmap development

Executes strategy in cooperation with cross functional teams

Participates in various cross functional teams within the company in order to deliver company goals

Presents product strategies to investors and board members

Works with legal and local authorities on creation of new regulation for new technologies and products in the market

Identifies opportunities for new products

Prepares functional requirements and contributes to Product RFPs(Request for Proposals)

Participates in vendor selection process

Coordinates tasks between different departments to deliver product per the project plan schedule

Leads team in preparation of deliverables: business case, revenue forecast, product presentations, market research, marketing communication and customer care briefs, sales training, test plans, functional product specifications, project plan, etc

Proactively recognizes bottlenecks and potential for improvements

Meets revenue targets by launching promotions, enhanced functionality, etc

Interdepartmental coordination-supports sales with proper tools to close the sale and keep the customer satisfied

Establishes roadmaps and forecasts for a specific product based on market trends

Understands customer lifecycle and anticipates/recognizes needs


The Requirements
University degree, preferably in Economics

Minimum 3 years of work experience in marketing, project/product management

Experience in customer relationship management, customer focused, understand the industry

Team player, strong presentation and communication skills

Strong leadership skills with the ability to coach, develop and grow people for more challenging tasks

Fluency in English

Excellent MS Office skills&

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