Operational Excellence Officer, Los Angeles, California
Internet Corporation for Assigned Names and Numbers (ICANN)
12025
Waterfront Drive, Suite 300
Los Angeles,
CA 90094-2536,
USA
Tel: +1 310 301 5800
Fax: +1 310 823 8649
Operational Excellence Officer
Tracking Code 213610-025 Job Description
The Internet Corporation for Assigned Names and Numbers
(ICANN) has an opportunity for an Operational Excellence Officer - IANA.
This individual
will design, develop and implement operational excellence processes based on
the EFQM Excellence Model. Lead annual self-assessments to continuously improve
planning, process structure, and customer satisfaction for ICANN's IANA
(Internet Assigned Numbers Authority) Department. As the subject matter expert
for Internet Numbers and Addressing, analyze and participate in the development
of strategies to resolve issues related to the Department's work with the
Regional Internet Registries (RIRs) and other stakeholders worldwide. Manage
numbers resources to achieve fair allocation of IP addresses among the five
RIRs, and ensure that ICANN is fair and truly responsive to the needs of its
constituents. Develop and maintain working relationships with the RIRs. Ensure
effective technical and operational communications for RIR-related Internet
numbering issues. Review and evaluate stakeholder and RIR-interests related to
Internet numbering policies and procedures, including resolving conflicts by
utilizing high-level negotiations skills. Support efforts to establish a
regional presence throughout the world. Research and analyze relevant regional
developments. Analyze technical requirements for policy and program implementation.
Review and analyze Internet Protocol (IP) registry policy. Advise on policy
impact and strategy for responding to Internet-related numbering issues.
Represent ICANN at public forums where the world's diverse representatives
gather to address issues concerning Internet resources. Interact with a
highly-educated "customer base" that includes advanced degree holders
in highly-technical scientific disciplines, high-ranking representatives of
governments worldwide, and business leaders. Requires up to 20%
domestic/international travel. Requires
Bachelor’s or
equivalent degree in International Relations, Government, Public Policy or
equivalent field; plus five years of experience as a Manager in regional or
international Internet governance including responsibility for Internet
registry technical and operational issues related to Internet Numbers and
Addressing.
Required Skills
The ability to
design, develop
and implement operational excellence processes based on the EFQM Excellence
Mode.
The ability to
analyze and
participate in the development of strategies to resolve issues related to the
department's work with the Regional Internet Registries.
The ability to
- Analyze technical requirements for policy and program implementation.
- Required Experience
- Must have Bachelor’s or equivalent degree.
- At least five years of experience as a Manager in regional or international Internet governance including responsibility for Internet registry technical and operational issues related to Internet Numbers and Addressing.
- ICANN is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, sexual orientation,
Age or other
protected characteristics and complies with all applicable laws and
regulations.
Located in Los
Angeles, California,
the Internet Assigned Numbers Authority (IANA) is the body responsible for
coordinating some of the key elements that keep the Internet running smoothly.
Whilst the Internet is renowned for being a worldwide network free from central
coordination, there is a technical need for some key parts of the Internet to
be globally coordinated – and this coordination role is undertaken by IANA.
Specifically, IANA allocates and maintains registries for the unique codes,
naming, and numbering systems that are used in the technical standards that
drive the Internet.
All resumes should accompany a well written cover letter
(first impressions are everything). Tell us why you are the best person for the
job. Only those with comparable skills will be contacted. No phone calls or
email please.
Job Location Los
Angeles, California, United States Position Type
Full-Time/Regular
Closing Date: Monday, 29 April 2013
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