Title: Senior
Manager, Products
Location: Afghanistan
Programm: Economic
Development - Financial Services
Agency: Roshan
Deadline: 22 Jan
2013
In 2003, AKDN and its partners launched Roshan (Telecom
Development Company Afghanistan Ltd) meaning 'light' or 'hope.' Today, Roshan
is Afghanistan's leading telecommunications operator, covering over 60% of the
population and connecting 5 million active subscribers in 230 cities and towns
across the country's 34 provinces. Roshan is a major driver of reconstruction
and socio-economic development in Afghanistan, having invested over $500
million in the country since inception in 2003. As Afghanistan's single largest
private investor and tax-payer, Roshan contributes approximately 5% of the
Afghan Government's overall revenue.....
Roshan directly employs 1,200 people and provides indirect
employment to over 30,000 people. Highlighting Roshan's commitment to
diversity, approximately 20% of staff are women, 90% are Afghan Nationals of
various ethnicities and backgrounds, and 10% are expatriates from 16 countries
around the world. Roshan strives to be the employer of choice in Afghanistan,
investing heavily in employee education, training and mentorship programs to
develop talent and capacity. The diverse members of the Roshan family share a
common desire to thrive in a uniquely challenging business environment and to
contribute to the future of Afghanistan. About working for Roshan
The Aga Khan Fund for Economic Development (AKFED), part of
the Aga Khan Development Network (AKDN), is a major shareholder of Roshan and
promotes private initiatives in building economically sound enterprises in the
developing world. Also owned in part by Monaco Telecom International (MTI) and
TeliaSonera, Roshan continues to show strong investor confidence, setting the
benchmark for how companies should operate competitively and with a social
conscience, in post-conflict countries.
The Position
Roshan, an IPS company based in Afghanistan is seeking for a
Senior Manager, Products to work within its Marketing and Products Team. Senior
Manager, Products is responsible for launching new products to the market and
managing existing products portfolio to achieve maximum efficiency for both
customer satisfaction/loyalty and achieving desired business results.
A summary of the Senior Manager, Products responsibilities
and tasks is as follows:
Supervises product team, including all VAS and Data
Provides educational opportunities to product team to expand
their scope of responsibility
Actively participates in team decisions and provides
recommendations for improvements
Creates targets for all team members and guides for
achieving the same
Trains new and current staff and provides them mentorship
and stimulating their growth within the company
Develops strategy for products and roadmap development
Executes strategy in cooperation with cross functional teams
Participates in various cross functional teams within the
company in order to deliver company goals
Presents product strategies to investors and board members
Works with legal and local authorities on creation of new
regulation for new technologies and products in the market
Identifies opportunities for new products
Prepares functional requirements and contributes to Product
RFPs(Request for Proposals)
Participates in vendor selection process
Coordinates tasks between different departments to deliver
product per the project plan schedule
Leads team in preparation of deliverables: business case,
revenue forecast, product presentations, market research, marketing
communication and customer care briefs, sales training, test plans, functional
product specifications, project plan, etc
Proactively recognizes bottlenecks and potential for
improvements
Meets revenue targets by launching promotions, enhanced
functionality, etc
Interdepartmental coordination-supports sales with proper
tools to close the sale and keep the customer satisfied
Establishes roadmaps and forecasts for a specific product
based on market trends
Understands customer lifecycle and anticipates/recognizes
needs
The Requirements
University degree, preferably in Economics
Minimum 3 years of work experience in marketing,
project/product management
Experience in customer relationship management, customer
focused, understand the industry
Team player, strong presentation and communication skills
Strong leadership skills with the ability to coach, develop
and grow people for more challenging tasks
Fluency in English
Excellent MS Office skills&
Salary & International Package
Salary and package to attract the best candidate
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